by Dan Montgomery | Oct 7, 2013 | Uncategorized
A few months ago, we got a call from a company asking for help with their balanced scorecard – something that happens every day. What was surprising was that the company was one that was a former winner of the Balanced Scorecard Hall of Fame, and one that I had...
by Howard Rohm | Oct 4, 2013 | Uncategorized
Twenty-three people were waiting for the workshop to begin. The job at hand was to facilitate key managers, analysts, and program advisors through a strategic thinking process and formulate a new strategy. The organization was a four-hundred employee health care...
by David Wilsey | Oct 2, 2013 | Uncategorized
On the radio the other day there was mountain climber that shared her experience standing atop Mount Everest. She said that while standing on that summit she was surprised to find that rather than revel in her achievement and enjoy the view that so relatively few...
by Gail Stout Perry | Sep 30, 2013 | Uncategorized
I was working with an Army command at Ft. Sam Houston this week and had invited a special guest – Scott Hencshel – to address the group regarding the organizational challenges of implementing a balanced scorecard system within Army. (Scott’s command is...
by David Wilsey | Sep 26, 2013 | Uncategorized
Has it ever dawned on you that you think you are headed in the right direction only to discover that you are using the wrong measure to inform your decisions? It feels a bit like navigating a truck using the fuel gauge instead of the GPS. It was a lesson that I...
by Dan Montgomery | Sep 23, 2013 | Uncategorized
Years ago, I worked for a Big 5 consulting firm and did a lot of strategic planning projects. In one case I remember we facilitated four three-day workshops with the top 25 executives in a government-owned power generation company in Canada. We went through a pretty...
