Developing meaningful KPIs and measuring strategy execution is both an art and a science, involving a deep understanding of what to measure, how to measure, how to analyze performance information, how to report and clearly inform others regarding desired results and performance, and how to use the information to make better decisions.
You will learn how to:
- Improve managers' and employees' perception of the value and importance of measuring performance
- Lift the skill level of managers and employees in selecting meaningful measures and using those measures to make better informed decision
- Use KPIs to build individual and collective accountability for results