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The KPI.org Blog

10 Common Mistakes That Young or Inexperienced Project Managers Make - Mistake 7

By: Wes Balakian

  • 13 February 2019
  • Author: Wes Balakian
  • Number of views: 1460
  • 0 Comments

Gold-plating the Deliverables

Most project managers want to placate the customer. However, there are limits as to how far the project manager should go. Gold-plating the deliverables after the scope has been agreed to can be very costly. In addition, the customer might be led to believe that they can get these gold-plated “add-ons” for free on future projects because the new standard had been set. Do not fall into this habit as it will inevitably will come back to haunt you.


Read mistake #6 >>

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