Articles and Videos

KPI Development: When to Use Ratios

By: David Wilsey

30 November 2020
Author: David Wilsey
Number of views: 633
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Beginners in the KPI space often make the mistake of developing raw count measures where ratios would be more meaningful.

Types of KPIs

5 June 2017
Author: David Wilsey
Number of views: 14535
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This short video will discuss different types of KPIs.

KPIs: What They Are and Why Your Organization Needs Them

Recorded May 16, 2017 - Replay Available

30 May 2017
Author: David Wilsey
Number of views: 13758
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Many managers we talk to are embarrassed by the way their organization measures and reports their performance. But why? Most agree that performance measurement is a foundational element of good management and a key to success. Surprisingly, most struggle to:

Easily find meaningful Key Performance Indicators (KPIs)
Get true buy-in to performance measurement
Strongly align measures to strategy
Use measures to drive improvement