KPI.org is an online resource for KPI practitioners sponsored by Strategy Management Group (SMG). SMG provides consulting, training, and professional certification services to commercial, government, and non-profit organizations worldwide. SMG specializes in helping organizations:
SMG helps organizations build KPI systems or balanced scorecards from scratch or assess and improve what they already have. Organizations leverage SMG’s expertise in a number of different ways. Some simply purchase The Institute Way and implement a system on their own, some have employees attend a Training or Certification workshop to more effectively build internal capacities, and others bring our expert consultants onsite to facilitate strategic actions to improve performance, build strategic management systems, provide on-site technical support, and coach leaders and managers how to execute strategy and create high performance organization.
For more information about how SMG can help your organization, please contact SMG's consulting and training division, the Balanced Scorecard Institute.
SMG’s services are organized around our award-winning framework, Nine Steps to SuccessTM. Our framework systematically integrates KPI development and performance reporting and analysis within a comprehensive strategic planning and management process. This approach, detailed in the book The Institute Way, is disciplined, consistent, logical and thorough, meaning that clients can feel confident that words will be used consistently throughout the organization and that important process steps haven’t been skipped or mixed. Training is an integral part of the framework, as is coaching, change management, and problem solving. We build organizational transformation and change management into the planning process from the beginning using an approach designed to maximize engagement and buy-in from employees and other stakeholders.
Organizations that use SMG’s methodology learn to:
SMG applies best practices gained from hundreds of consulting assignments and 5,000 trainees in balanced scorecard, strategic performance management and measurement, strategic planning, and change management to help executives, managers and analysts transform their organizations into “performance excellence” organizations. No other consulting company has this unique set of capabilities to help organizations align and become more strategy-focused: