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KPI Best Practices

Recorded November 13, 2017 - Replay Available

  • 13 November 2017
  • Author: KPI.org
  • Number of views: 287
  • 0 Comments

Sharing best KPI practices from their worldwide client experience, this recorded webinar will provide the knowledge and insight to better understand the relationship between strategy and KPI's.


Webinar participants will learn how to:  
  • Improve managers' and employees' perception of the value and importance of measuring performance
  • Lift the skill level of managers and employees in selecting meaningful measures and using those measures to make better informed decision
  • Use KPIs to build individual and collective accountability for results

Bad KPI Habits

Recorded August 9, 2017 - Replay Available

  • 9 August 2017
  • Author: KPI.org
  • Number of views: 3415
  • 0 Comments
You know what they say, don't you? If you want a different result, you have to change your approach. If you want performance measurement to be easier, faster, more engaging, more meaningful AND lead to hitting more targets, you have to change your approach. 

The first part of changing your approach is to RID yourself of the bad KPI habits you probably don't realize you have! 


KPIs: What They Are and Why Your Organization Needs Them

Recorded May 16, 2017 - Replay Available

  • 30 May 2017
  • Author: David Wilsey
  • Number of views: 975
  • 0 Comments
KPI ConceptMany managers we talk to are embarrassed by the way their organization measures and reports their performance. But why? Most agree that performance measurement is a foundational element of good management and a key to success. Surprisingly, most struggle to:

  • Easily find meaningful Key Performance Indicators (KPIs)
  • Get true buy-in to performance measurement
  • Strongly align measures to strategy
  • Use measures to drive improvement


5 Steps to Find the Right Measures

  • 11 September 2013
  • Author: Stacey Barr
  • Number of views: 628
  • 0 Comments

How to find the right measures is the most asked question in the field of performance measurement. And it's little wonder, because the more meaningful measures track outcomes which tend to be less tangible than the traditional things we've measured, like how many widgets we produced.

How do you translate results so intangible as employee morale or service quality or corporate image into solid, robust measures?

The framework described here is an excerpt of the PuMP methodology, which provides a systematic approach for taking almost all of the pain out of the challenge of finding the right measures.

Are You Underestimating the Performance Measurement Effort?

Most people only see the tip of the performance measurement iceberg - and that's why their measures fail.

  • 23 April 2010
  • Author: Stacey Barr
  • Number of views: 218
  • 0 Comments

Models like the Balanced Scorecard, the Performance Prism, Triple Bottom Line, and so on offer various approaches for measuring different aspects of business performance. You may or may not be one of the organizations that have successfully put such frameworks to good use, ending up with a collection of useful and useable performance measures that you regularly and easily use in your decision making.

It you are one of those organizations, this article will likely confirm what you already know to be true about successfully measuring performance. If, on the other hand, you aren’t one of those organizations, this article will give you some clues about what’s really involved in getting a collection of useful and useable performance measures.

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