Bad KPI Habits

Recorded August 9, 2017 - Replay Available

  • 9 August 2017
  • Author: KPI.org
  • Number of views: 2987
  • 0 Comments
You know what they say, don't you? If you want a different result, you have to change your approach. If you want performance measurement to be easier, faster, more engaging, more meaningful AND lead to hitting more targets, you have to change your approach. 

The first part of changing your approach is to RID yourself of the bad KPI habits you probably don't realize you have! 


Types of KPIs

  • 5 June 2017
  • Author: David Wilsey
  • Number of views: 2058
  • 0 Comments
This short video will discuss different types of KPIs.

KPIs: What They Are and Why Your Organization Needs Them

Recorded May 16, 2017 - Replay Available

  • 30 May 2017
  • Author: David Wilsey
  • Number of views: 753
  • 0 Comments
KPI ConceptMany managers we talk to are embarrassed by the way their organization measures and reports their performance. But why? Most agree that performance measurement is a foundational element of good management and a key to success. Surprisingly, most struggle to:

  • Easily find meaningful Key Performance Indicators (KPIs)
  • Get true buy-in to performance measurement
  • Strongly align measures to strategy
  • Use measures to drive improvement


Measure What Matters

How to end your performance measurement struggles and reach your goals sooner and with less effort.

  • 1 November 2016
  • Author: Stacey Barr
  • Number of views: 0
  • 0 Comments
It’s not having a deliberate approach to doing it. In fact, often they’re not even aware of the approach they’re following, let alone whether it works or not. As strategy and performance professionals, we can sometimes forget that performance measurement isn’t about filling up the KPI column in the strategic plan. It’s not a bureaucratic hoop to jump through. When we are deliberate about measuring what matters, and measuring it well, we reach our goals sooner and with less effort. We can routinely get ROIs of a hundred times or more.

5 Steps to Find the Right Measures

  • 11 September 2013
  • Author: Stacey Barr
  • Number of views: 548
  • 0 Comments

How to find the right measures is the most asked question in the field of performance measurement. And it's little wonder, because the more meaningful measures track outcomes which tend to be less tangible than the traditional things we've measured, like how many widgets we produced.

How do you translate results so intangible as employee morale or service quality or corporate image into solid, robust measures?

The framework described here is an excerpt of the PuMP methodology, which provides a systematic approach for taking almost all of the pain out of the challenge of finding the right measures.

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